Support
Our Support team stands ready to assist you at anytimeThank you for purchasing one of our premium Products. You can reach us by support ticket request. and In order that you get the most out of our support system and make your experience better, we’d like to advise you to read through the support policy.
We promise
Support covers getting setup.
Using features and general bugs, issues with our products, plugins and modules.
General bug fixes.
If you require helps that are not within this scope, such as on how to use default IT functionality itself then we’d likely redirect you to external articles or support forums instead. So please to read the support policy Carefully.
Before asking questions
Before asking questions by adding a new Ticket , please be sure that you have read the file documentation which came packaged with your Product.
The documentation covers installation, usage, and often answers the vast majority of questions.
Additionally, you may also use the search feature in documentation of your product to look up for possibly similar questions that you have in mind.
Support Hours
Support requests are being processed on business days from 8:00 to 17:00 (GMT +2.0) [normally] within 24-48h in the order they were received